Terms & Conditions

Terms & Conditions (10DLC Compliant)

Terms & Conditions

By using services from Durfee Plumbing & Heating LLC, you agree to the following terms:

Service Agreement

All services are provided based on agreed scope, pricing, and availability. We strive to deliver reliable, high-quality workmanship on every job.

Pricing

  • Upfront, flat-rate pricing is provided before work begins
  • A dispatch/service fee may apply
  • Additional work requires customer approval

Warranty & Guarantee

  • All work includes a 1-year parts and labor warranty
  • We offer a 100% satisfaction guarantee

SMS Messaging Terms

By opting into SMS communications:

  • You consent to receive messages related to appointments, services, and promotions
  • Message frequency may vary
  • Message and data rates may apply

Opt-Out Policy

You can opt out at any time by replying:
STOP, END, CANCEL, or UNSUBSCRIBE

After opting out, you will no longer receive SMS messages unless you re-subscribe.

Limitation of Liability

Durfee Plumbing & Heating is not liable for:

  • Delays caused by unforeseen circumstances
  • Damages due to pre-existing conditions
  • Service interruptions beyond our control

Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Updates will be posted on our website.

Contact Information

For questions regarding these terms:

Durfee Plumbing & Heating LLC
Cape Cod, MA
Phone: 5086193078
Email: Sales@durfeeplumbing.com