Locally owned. Serving Cape Cod & the South Coast.

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JB Warranties

Your new equipment · Your coverage choice

More confidence in your new installation.

Ask about optional JB warranty protection up to 12 years for qualifying new equipment sold by Durfee Plumbing & Heating.

Choose the JB add-on at the time of purchase. Have the coverage option and its price included in your installation proposal before you approve the purchase.

Discuss installation and protection

Why consider optional extended protection?

A new system is a significant purchase. An extended plan can help with the cost of repairs covered by its agreement and give you a clearer understanding of the protection in place after installation.

  • Plan for covered repair costs. See which expenses the agreement addresses rather than assuming every future repair will be included.
  • Choose coverage for the equipment you buy. Durfee offers the option on qualifying new equipment it sells; the term and coverage are matched to the equipment and selected plan.
  • Know where to start if something goes wrong. Keep your proposal, equipment records and agreement together, and contact Durfee about a service concern.

JB protection is optional and priced separately in the proposal. It is separate from the manufacturer’s standard warranty and any included Durfee coverage. The written agreement controls the coverage; it is not a promise of maintenance-free equipment or that every expense is covered.

Select it at purchase—not after a problem develops.

  1. Ask for the JB option with your equipment proposal. Explain that you want to compare the installation with and without extended coverage.
  2. Review the plan and price. Confirm the covered equipment, parts and labor provisions, limits, dates, exclusions and responsibilities.
  3. Make your selection at the time of purchase. Durfee’s JB add-on must be added then. Do not assume it can be added later.
  4. Keep the agreement and equipment documents. Follow the maintenance and claim instructions that apply to the selected plan.

Know exactly what “up to 12 years” means.

Up to 12 years describes the maximum available term, not automatic coverage for every installation. Confirm the start and expiration dates in your proposal, how the plan coordinates with the manufacturer’s warranty, and whether parts, labor or both are included in the particular option offered.

Ask about any service-call or diagnostic allowances, excluded items and maintenance conditions. For a Cape Cod coastal property, also ask whether the address needs special seacoast coverage under the selected agreement.

Provider references: JB plan structures and JB warranty questions. Durfee requires the add-on to be selected at purchase; do not rely on a general provider enrollment window.

Flexible payment options for your installation.

0% financing for 12 months is available on qualifying purchases, with longer terms also available. Approval and program availability apply. Longer terms may have different rates and conditions; compare monthly payments and total repayment cost in the lender’s written offer.

Explore financing through Durfee →. Ask how the optional warranty price is included in the project proposal and whether it can be included in the available financing. Choosing coverage does not itself approve financing or reserve an installation date.

A local team with work you can review.

Durfee is family-owned, based in South Dennis and serving Cape Cod homes since 2008. Meet the team and view independent business listings, then explore our local project pictures to see the kinds of installations and repairs we perform.

Before purchasing, review the equipment recommendation, scope, price, optional coverage and payment choice. Our repair-or-replace guide and quote checklist helps you prepare those questions.

Installation protection questions.

When do I need to add the JB warranty option?

The optional JB warranty add-on must be selected at the time of purchase through Durfee. Ask for the coverage option and price while reviewing your installation proposal.

Is every new installation automatically covered for 12 years?

No. JB protection is an optional add-on for qualifying new equipment sold by Durfee. The available term, covered items and conditions depend on the equipment and the selected written agreement. Coverage up to 12 years is available; the maximum term is not automatic.

Does the plan cover parts, labor or both?

JB offers different coverage structures. Review the specific agreement in your Durfee proposal to confirm parts and labor coverage, limits, start and end dates, exclusions and any maintenance or registration requirements.

Can I also discuss financing?

Yes. Durfee offers 0% financing for 12 months on qualifying purchases, subject to credit approval and program availability. Longer terms are also available and may carry interest. Review the lender’s written terms and ask how the optional warranty price is treated in your proposal.

Verified local authority

Accredited. Connected. Accountable.

Durfee is independently listed by trusted business organizations serving Cape Cod and Massachusetts.

Mass Save Heat Pump InstallerHeat Pump InstallerMass Save installer networkBBB Accredited BusinessBBB AccreditedA+ BBB rating • View profileCape Cod Chamber of CommerceCape Cod ChamberView member listingDennis Chamber of CommerceDennis ChamberView member listing

Durfee Plumbing & Heating

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